Payment Policy

This Payment Policy explains how payments are processed on Serahin Store. Serahin Store is an online-only store owned and operated by Tenu, LLC. All payment processing, transaction handling, and legal responsibilities related to payments are managed by Tenu, LLC.

Accepted Payment Methods

We currently accept the following secure payment methods:

  • PayPal
  • Credit and Debit Cards via Stripe

All payments must be completed in full at the time of checkout. Orders will not be processed or shipped until payment has been successfully authorized and confirmed.

We do not accept cash, checks, bank transfers, or payment upon delivery.

Secure Transactions

Serahin Store uses trusted third-party payment providers, including Stripe and PayPal, to process all transactions. These platforms use industry-standard encryption and security protocols to protect customer payment information.

We do not store or have access to your full credit card details, banking credentials, or PayPal login information. All sensitive payment data is handled directly by the payment provider.

Payment Authorization & Verification

All transactions are subject to authorization and verification by the payment provider. If a payment cannot be verified or is flagged for security reasons, we reserve the right to delay or cancel the order.

In such cases, customers may be contacted to provide additional verification or to use an alternative payment method.

Order Confirmation

Once your payment is successfully processed, you may receive an order confirmation email. This confirmation will include details such as:

  • Purchased items
  • Billing and shipping information
  • Order total
  • Contact details

If you do not receive a confirmation, please check your spam folder or contact us for assistance.

Pricing & Currency

All prices listed on serahin.com are displayed in U.S. Dollars (USD) unless otherwise specified. The final amount charged will be shown at checkout, including any applicable fees.

Serahin Store does not charge hidden fees. However, your bank or payment provider may apply additional charges such as currency conversion or international transaction fees.

Payment Issues

If your payment is declined or fails, please:

  • Verify your card or PayPal details
  • Ensure sufficient funds are available
  • Contact your bank or payment provider

You may also try completing your purchase using an alternative payment method.

Fraud Prevention

To protect customers and maintain a secure shopping environment, Serahin Store reserves the right to cancel or refuse any order suspected of fraudulent activity, unauthorized transactions, or abuse of payment systems.

Contact Information

If you have any questions regarding payments, you may contact us:

Serahin Store
1267 Willis St. STE 200, Redding, California 96001, United States
Phone: 5302411611
Email: [email protected]
Website: serahin.com