Privacy Policy

This Privacy Policy explains how Serahin Store collects, uses, and protects your personal information when you visit or make a purchase from serahin.com.

Serahin Store is an online-only store owned and operated by Tenu, LLC. All data handling, processing, and legal responsibilities related to personal information are managed by Tenu, LLC.

Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

Order & Payment Information

  • Order details and purchase history
  • Payment method (processed securely via Stripe or PayPal; we do not store full card details)

Technical & Usage Data

  • IP address
  • Browser type and device information
  • Pages visited and interaction behavior
  • Cookies and tracking technologies

How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and service-related messages
  • Improve website performance and user experience
  • Prevent fraud and maintain security
  • Comply with legal obligations

We do not sell your personal information to third parties.

Payment Processing

All payments are handled by secure third-party providers such as Stripe and PayPal. These providers process your payment data according to their own privacy and security policies.

Serahin Store does not store or have direct access to full payment credentials.

Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze website traffic.

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website functions.

Sharing of Information

We may share your information only when necessary, including:

  • With payment processors (Stripe, PayPal)
  • With shipping carriers to deliver your order
  • With service providers that help operate our website
  • When required by law, regulation, or legal process

All third parties are expected to handle your data securely.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing activities

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Children’s Privacy

Serahin Store does not knowingly collect personal information from individuals under the age of 13. If such data is identified, it will be removed.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of the website indicates acceptance of the revised policy.

Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us:

Serahin Store
1267 Willis St. STE 200, Redding, California 96001, United States
Phone: 5302411611
Email: [email protected]
Website: serahin.com